Frequently Asked Questions
Everything you need to know about our premium woodworking tools and supplies.
How long does shipping take for heavy machinery?
Standard shipping for handheld tools takes 3-5 business days. For heavy woodworking machinery, freight shipping typically takes 7-10 business days depending on your location.
What is your return policy on precision measuring tools?
We offer a 30-day return policy on all tools. Items must be in their original packaging and unused to ensure the precision calibration remains intact.
Do you offer warranties on power tools?
Yes, all power tools come with a minimum one-year manufacturer warranty. We also offer extended protection plans for professional workshops at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.
Do you ship woodworking orders internationally?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and customs fees are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Affirm financing for larger equipment purchases, allowing you to pay for your tools over time.